EnviroVent is the only UK ventilation manufacturer to offer a fully integrated, in-house installations planning and fitting service, improving indoor air quality in thousands of homes throughout the UK. Over the past 25 years, EnviroVent has amassed a wealth of knowledge and expertise in the design, manufacture and installation of ventilation products.
This allows us to keep tight control of one of the most important aspects of the business, ensuring that service levels, communication, skill requirements and lead times are the best in the industry.
Installations Planning Team
The process starts with the dedicated in-house planning team. Once you have decided on a supply and fit service, an experienced planning controller will be assigned as your one-point of contact. They will be able to provide you with regular reports on jobs completed, programme of works and average lead times.
Using the latest in logistics software, EnviroVent offer exceptional customer service. They can present real time e-mail updates confirming receipt of order, allocated installation dates and completion of works, guaranteeing you are always informed. This software also allows EnviroVent to make regular contact with the resident from receipt of order, to a reminder 24 hours prior to the appointment, ensuring no access is an absolute minimum.
Another beneficial feature of the installations planning team is the facility to be able to get an instant location of where the installers are located through the van tracking software. This allows the team to contact the client or resident to inform them whether the installer is stuck in traffic or delayed.
EnviroVent currently employs over 30 engineers and installers nationwide, who are highly experienced when it comes to installing a wide range of ventilation solutions into many different construction types, all fully compliant with current building regulations.
Trained in providing the highest level of customer service and with an intimate knowledge of our products, the EnviroVent installers ensure the ventilation solution is installed to meet the exact requirements of your project.
All members of the installation team undergo a rigorous 3 month training programme when they join EnviroVent to ensure that they are totally competent in the complexities of ventilation system installation, testing and commissioning.
Our installers are provided with fully stocked vans, allowing them to be able to deal with any unforeseen installation issue where specific components are required without the need to make return trips.
When our installers arrive at the property to carry out an installation, they are careful to ensure that the home remains clean and tidy by wearing protective clothes. They will also vacuum clean up any dust or debris. Our friendly installers provide help and instructions on how our innovative products work, explaining the benefits they will bring to people's health.
They are also certified to the following standards and accreditations:
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