Rapid response for urgent mould and condensation repairs

Rapid response for urgent mould and condensation repairs04/10/2013

As the temperatures drop, many tenants across the nation are waking up to the familiar sight of condensation on their windows. As the clocks go back and the season changes, black mould appears and the problem escalates.

In some cases the problem could be reoccurring, for whatever reason the condensation problem just won’t seem to go away. This year, residents are less likely to open a window (energy is too expensive to throw away) and at some point soon the complaints will start to flood in.

Some issues which involve condensation and black mould are extreme and urgent action is required. It is every asset managers’ nightmare to be told that they must wait 4 weeks for a repair appointment when urgent action is need.

EnviroVent recognises that urgent action is a necessary service when it comes to dealing with condensation and black mould issues, especially in the winter months, which is why they introduced Rapid Response.

So what exactly is Rapid Response?

Rapid Response is a service where EnviroVent not only take ownership of the urgent condensation/mould problem but they also guarantee to solve it within 2 weeks! The service provides the following:

  • EnviroVent will contact your customer/tenant within 24 hours
  • A time/date will be arranged to visit the property
  • A Rapid Response engineer will be despatched within days
  • The engineer will solve the problem on the first visit

EnviroVent have been solving housing provider’s condensation and mould problems since 1987 through their award winning Lifetime Range® of ventilation solutions, manufactured at the company’s factory in Harrogate. Each product is backed-up by a 5 year warranty and is designed to last the life-span of the property it is installed in.

What’s more, you can be confident of the installation process as well, EnviroVent employ’s its own nationwide team of installers. Equipped with the latest tooling technology, each installer holds the current IEE wiring regulations and meets HVCA standards.

Their in-depth knowledge of the products they install will ensure that the right product is fitted to solve the problem and that the resident understands fully ‘what it does’ and ‘how it works’. So if you have a job that requires immediate attention, EnviroVent can provide you with a Rapid Response!


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